Training and Enablement Services

From training concept to
content development
and training delivery,
all the way to performance
support and on-screen help

We specialize in project work for ERP user training, combining traditional and innovative methods and using modern authoring tools to support users before and after go-live.

We are methodically, didactically, and professionally specialized in ERP user training, covering the entire range of traditional and innovative learning media and methods:

Classroom Training
Online Training
Workshops
Software Simulations
Training Dokuments
E-Learning
Explainer Videos
Screencasts
Performance Support in the live system
Blended Learning Concepts

Training Courses, E-Learning, Performance Support.

KnowX project managers are training experts and come equipped with a comprehensive toolbox of methods and tools for planning and implementation.

01 Training and Enablement Alignment

Understanding your project situation, requirements, and challenges to define the broad framework of the training solution.

02 Training Needs Analysis

Developing a training strategy, job role/process matrix, curriculum, and roadmap.

03 Preparing Authoring Tool and Templates

Setting up the authoring tool and templates, creating author guidelines, and training the authors.

04 Training Delivery and Performance Support

Training conducted by our master trainers – or alternatively we can prepare your employees with a train-the-trainer program. Our SAP Enable Now experts handle the performance support.

05 User Enablement after GoLive

Our master trainers provide support, and our master authors assist with ongoing updates to the training content.

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